Shipping Policy

Shipping Policy

Thank you for choosing TurnMeltMold.com. We are committed to ensuring a smooth and satisfactory shopping experience for our valued customers. This Shipping Policy outlines our procedures and guidelines for the shipment of our custom-made products. Please take a moment to review the information provided below.

Order Processing:

Once you have placed an order for our custom-made products, our skilled artisans begin the process of creating your unique piece. Please note that the manufacturing time for custom orders typically takes approximately 7 days. We take pride in meticulously crafting each item to meet your exact specifications, ensuring the highest level of craftsmanship.

Shipping Methods and Delivery Time:

We offer reliable and secure shipping methods to ensure the safe delivery of your custom-made product. The shipping options available to you will be displayed during the checkout process. Please select the most suitable method based on your location and delivery preferences.

The estimated delivery time for your order will depend on various factors, including your location and the shipping method chosen. Once your order has been processed and is ready to be shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your package and estimate the delivery date.

Please note that the estimated delivery time is provided by the shipping carrier and may be subject to unforeseen delays, such as customs clearance or weather conditions. While we strive to meet the estimated delivery dates, we cannot guarantee them and appreciate your patience in such cases.

Shipping Costs:

Shipping costs are calculated based on various factors, including the destination, weight, and dimensions of the package. The shipping charges will be displayed during the checkout process, allowing you to review and confirm the total cost before completing your order. Please note that additional customs duties, taxes, or fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping costs displayed at checkout.

International Shipping:

We proudly offer international shipping to many countries. However, please be aware that customs regulations and import duties vary by country. As the recipient, you are responsible for complying with your country’s customs policies and paying any applicable fees. Please note that customs procedures may cause delays in the delivery of your order. We recommend familiarizing yourself with your country’s import regulations to ensure a smooth delivery process.

Order Tracking:

Once your order has been shipped, a tracking number will be provided via email. You can use this tracking number to monitor the progress of your package. We recommend regularly checking the tracking information provided by the shipping carrier to stay updated on the status of your delivery.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or non-deliveries caused by incorrect or incomplete shipping information. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.

If you have any questions or concerns regarding our shipping policy or need assistance with tracking your order, please don’t hesitate to contact our dedicated customer support team. We are here to provide you with the necessary information and support throughout the shipping process.

Note: This shipping policy is effective as of 15-07-23. TurnMeltMold.com reserves the right to modify or update this policy at any time without prior notice. Please refer to this page for the most current version of our shipping policy.